UB Learning Technologies Support Resources

How to request teacher access to your course in Moodle

Currently course creation and student enrollment are automated in both the UBOnline and UBTAFE (Moodle) systems. However, there is not sufficient teacher information in either of these systems to automatically assign teachers to courses. As such, you have to make a request to have yourself added as a teacher to your courses.

1. Email the service desk servicedesk@ballarat.edu.au or log a job in the Q-Web system.
2. Ensure that in the subject of your request you state that you would like teacher access to your course in Moodle
3. Include the following information:
   

   Higher Ed	Full name of teacher to be added course code semester
   TAFE	Full name of teacher to be added Group ID and Unit code (Optional: Course Code if teaching from course level. For more information see How have my courses been set up by the automation process - UBTAFE)

If there are no issues with your request it will be processed and you will receive a notification that the job has been closed when it is completed. You will then be able to see all the courses you are enrolled in when you log into Moodle under My courses.

Please note that these courses will be greyed-out indicating that they are not available to students. Courses are set to not be available to students by default so that students, who are automatically enrolled, don't see courses before the you the teacher is ready to make them live. As such, once you have finished setting up your course you need to make the course available to students. For more information, see How to make your course available to students.

Note: Your request cannot be processed if you do not include sufficient information.
If you are teaching in more than one course you should request access to all courses in the one job, rather than logging an individual request for each course.